Grasshopper vs Dialpad
Verdict
Both Grasshopper and Dialpad are strong choices. Dialpad edges ahead on overall rating, but the right pick depends on your budget and use case.
Feature & pricing comparison
| Comparison | ||
|---|---|---|
| Rating | 4.3 | 4.4 |
| Starting price | $14/mo | $15/mo |
| Pricing model | Paid | Paid |
| API available | ||
| Best for | Solopreneurs & micro-teams | Modern SMB teams |
| Business number(s) | ||
| Call forwarding | ||
| Voicemail transcription | ||
| Business texting | ||
| Mobile & desktop apps | ||
| AI call transcription | ||
| Real-time agent assist | ||
| Voice & video | ||
| SMS | ||
| Analytics | ||
| Visit | Visit |
Which should you choose?
Pick Grasshopper if you prioritize Solopreneurs & micro-teams
Pick Dialpad if you prioritize Modern SMB teams
Grasshopper
Pros
- Cheap & simple
- Works on your phone
- Quick setup
Cons
- Not a full phone system
- Limited team features
Dialpad
Pros
- Strong built-in AI
- Clean modern UI
- Good value
Cons
- Fewer legacy PBX features
- Add-ons for contact center
Frequently asked questions
Is Grasshopper better than Dialpad?+
Both Grasshopper and Dialpad are strong choices. Dialpad edges ahead on overall rating, but the right pick depends on your budget and use case.
Which is cheaper, Grasshopper or Dialpad?+
Grasshopper starts at $14/mo, while Dialpad starts at $15/mo.