Visit Dialpad
From $15/mo
Dialpad is ai-powered business phone, best for Modern SMB teams. It is a paid tool starting at $15/mo, rated 4.4/5 across 3,300 reviews — #2 of 5 voip tools we track.
Overview
Dialpad pairs cloud calling with built-in AI that transcribes calls, captures action items, and assists agents in real time. A modern, AI-first VoIP choice.
Key features
- AI call transcription
- Real-time agent assist
- Voice & video
- SMS
- Analytics
Pros & cons
Pros
- Strong built-in AI
- Clean modern UI
- Good value
Cons
- Fewer legacy PBX features
- Add-ons for contact center
Integrations
Google WorkspaceMicrosoft 365SalesforceHubSpotZendesk
Pricing
Full pricing details →How Dialpad compares
| Measure | Dialpad | Category average |
|---|---|---|
| Rating | 4.4/5 | 4.4/5 |
| Starting price | $15/mo | $18/mo |
| Rank by rating | #2 of 5 | — |
| Public API | Yes | 2 of 4 offer one |
Is Dialpad right for you?
A good fit if…
- • You are modern SMB teams.
- • Your use case is AI call notes.
- • Your use case is sales teams.
- • Your use case is modern phone system.
- • Strong built-in AI matters to you.
Look elsewhere if…
- • Fewer legacy PBX features would be a dealbreaker.
- • Add-ons for contact center would be a dealbreaker.
Frequently asked questions
How much does Dialpad cost?+
Dialpad starts at $15/mo. It is a paid product.
Does Dialpad have an API?+
Yes, Dialpad offers an API for integrations and automation.
Who is Dialpad best for?+
Dialpad is best suited for Modern SMB teams. Common use cases: AI call notes, sales teams, modern phone system.
Is Dialpad better than other voip tools?+
Among the 5 voip tools we track, Dialpad ranks #2 by rating (4.4/5 against a 4.4/5 category average).