RingCentral logoRingCentral
vs
Dialpad logoDialpad

RingCentral vs Dialpad

Verdict

Both RingCentral and Dialpad are strong choices. Dialpad edges ahead on overall rating, but the right pick depends on your budget and use case.

Feature & pricing comparison

Comparison
Dialpad logoDialpadBest choice
Rating4.34.4
Starting price$20/mo$15/mo
Pricing modelPaidPaid
API available
Best forSMB to enterpriseModern SMB teams
Cloud phone (PBX)
Business SMS
Video meetings
Team messaging
Analytics
AI call transcription
Real-time agent assist
Voice & video
SMS
VisitVisit

Which should you choose?

Pick RingCentral if you prioritize SMB to enterprise
Pick Dialpad if you prioritize Modern SMB teams

RingCentral

Pros

  • Feature-rich & reliable
  • Strong integrations
  • Scales to enterprise

Cons

  • Pricier than basic VoIP
  • Setup can be involved

Dialpad

Pros

  • Strong built-in AI
  • Clean modern UI
  • Good value

Cons

  • Fewer legacy PBX features
  • Add-ons for contact center

Frequently asked questions

Is RingCentral better than Dialpad?+

Both RingCentral and Dialpad are strong choices. Dialpad edges ahead on overall rating, but the right pick depends on your budget and use case.

Which is cheaper, RingCentral or Dialpad?+

RingCentral starts at $20/mo, while Dialpad starts at $15/mo.

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