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RingCentral

Enterprise cloud phone & contact center

4.3(9,200)PaidAPIVoIP

RingCentral is enterprise cloud phone & contact center, best for SMB to enterprise. It is a paid tool starting at $20/mo, rated 4.3/5 across 9,200 reviews#4 of 5 voip tools we track.

Overview

RingCentral is a market-leading business phone system (RingEX) combining voice, SMS, video, and team messaging with deep integrations and reliability for larger teams.

Key features

  • Cloud phone (PBX)
  • Business SMS
  • Video meetings
  • Team messaging
  • Analytics

Pros & cons

Pros

  • Feature-rich & reliable
  • Strong integrations
  • Scales to enterprise

Cons

  • Pricier than basic VoIP
  • Setup can be involved

Integrations

Microsoft 365Google WorkspaceSalesforceHubSpotZendesk

Core

$20/mo
  • Unlimited calls (US/CA)
  • SMS
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Most popular

Advanced

$25/mo
  • Auto call recording
  • CRM integrations
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Ultra

$35/mo
  • Unlimited storage
  • Advanced analytics
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How RingCentral compares

MeasureRingCentralCategory average
Rating4.3/54.4/5
Starting price$20/mo$17/mo
Rank by rating#4 of 5
Public APIYes2 of 4 offer one

Is RingCentral right for you?

A good fit if…

  • • You are SMB to enterprise.
  • • Your use case is business phone system.
  • • Your use case is contact centers.
  • • Your use case is distributed teams.
  • Feature-rich & reliable matters to you.

Look elsewhere if…

  • Pricier than basic VoIP would be a dealbreaker.
  • Setup can be involved would be a dealbreaker.
  • • Budget is tight — RingCentral costs more than the $17/mo category average.

Frequently asked questions

How much does RingCentral cost?+

RingCentral starts at $20/mo. It is a paid product.

Does RingCentral have an API?+

Yes, RingCentral offers an API for integrations and automation.

Who is RingCentral best for?+

RingCentral is best suited for SMB to enterprise. Common use cases: business phone system, contact centers, distributed teams.

Is RingCentral better than other voip tools?+

Among the 5 voip tools we track, RingCentral ranks #4 by rating (4.3/5 against a 4.4/5 category average).