LiveChat logoLiveChat
vs
Crisp logoCrisp

LiveChat vs Crisp

Verdict

Both LiveChat and Crisp are strong choices. LiveChat edges ahead on overall rating, but the right pick depends on your budget and use case.

Feature & pricing comparison

Comparison
LiveChat logoLiveChatBest choice
Rating4.54.5
Starting price$20/moFree
Pricing modelPaidFreemium
API available
Best forSales & support teamsStartups & small teams
Rich messaging
Canned responses
Sales tracker
Ticketing
200+ integrations
Live chat
Shared inbox
Chatbot builder
Knowledge base
Co-browsing
VisitVisit

Which should you choose?

Pick LiveChat if you prioritize Sales & support teams
Pick Crisp if you prioritize Startups & small teams

LiveChat

Pros

  • Polished and reliable
  • Strong sales features
  • Big integration library

Cons

  • Per-agent pricing
  • Add-ons for help desk

Crisp

Pros

  • Flat pricing (not per-seat)
  • Lots of features
  • Good value

Cons

  • Per-workspace limits
  • Less polished than premium tools

Frequently asked questions

Is LiveChat better than Crisp?+

Both LiveChat and Crisp are strong choices. LiveChat edges ahead on overall rating, but the right pick depends on your budget and use case.

Which is cheaper, LiveChat or Crisp?+

LiveChat starts at $20/mo, while Crisp starts at Free.

People also compare