Free to start
Crisp is affordable shared inbox & chat, best for Startups & small teams. It is a freemium tool that is free to start, rated 4.5/5 across 2,100 reviews — #3 of 5 live chat tools we track.
Overview
Crisp bundles live chat, a shared inbox, chatbot, and knowledge base at a flat per-workspace price rather than per-seat — great value for small teams.
Key features
- Live chat
- Shared inbox
- Chatbot builder
- Knowledge base
- Co-browsing
Pros & cons
Pros
- Flat pricing (not per-seat)
- Lots of features
- Good value
Cons
- Per-workspace limits
- Less polished than premium tools
Integrations
Pricing
Full pricing details →How Crisp compares
| Measure | Crisp | Category average |
|---|---|---|
| Rating | 4.5/5 | 4.5/5 |
| Starting price | Free | $23/mo |
| Rank by rating | #3 of 5 | — |
| Public API | Yes | 4 of 4 offer one |
Is Crisp right for you?
A good fit if…
- • You are startups & small teams.
- • Your use case is startups.
- • Your use case is small support teams.
- • Your use case is multi-channel inbox.
- • Flat pricing (not per-seat) matters to you.
Look elsewhere if…
- • Per-workspace limits would be a dealbreaker.
- • Less polished than premium tools would be a dealbreaker.
Frequently asked questions
How much does Crisp cost?+
Crisp is free to start, with paid plans from $25/mo. It is a freemium product.
Does Crisp have an API?+
Yes, Crisp offers an API for integrations and automation.
Who is Crisp best for?+
Crisp is best suited for Startups & small teams. Common use cases: startups, small support teams, multi-channel inbox.
Is Crisp better than other live chat tools?+
Among the 5 live chat tools we track, Crisp ranks #3 by rating (4.5/5 against a 4.5/5 category average).
Does Crisp have a free plan?+
Yes — Crisp offers a free "Basic" plan, with paid plans from $25/mo.