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LiveChat

Sales-focused live chat platform

4.5(5,600)PaidAPILive Chat
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From $20/mo

LiveChat is sales-focused live chat platform, best for Sales & support teams. It is a paid tool starting at $20/mo, rated 4.5/5 across 5,600 reviews#2 of 5 live chat tools we track.

Overview

LiveChat is a dedicated, polished live chat platform with strong sales features, rich messaging, and a large integration marketplace. Reliable but seat-priced.

Key features

  • Rich messaging
  • Canned responses
  • Sales tracker
  • Ticketing
  • 200+ integrations

Pros & cons

Pros

  • Polished and reliable
  • Strong sales features
  • Big integration library

Cons

  • Per-agent pricing
  • Add-ons for help desk

Integrations

ShopifyHubSpotSalesforceWordPressMessenger

Starter

$20/mo
  • Chat widget
  • 60-day history
Get started
Most popular

Team

$41/mo
  • Unlimited history
  • Reports
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Business

$59/mo
  • Staffing prediction
  • Work scheduler
Get started

How LiveChat compares

MeasureLiveChatCategory average
Rating4.5/54.5/5
Starting price$20/mo$24/mo
Rank by rating#2 of 5
Public APIYes4 of 4 offer one

Is LiveChat right for you?

A good fit if…

  • • You are sales & support teams.
  • • Your use case is sales chat.
  • • Your use case is ecommerce support.
  • • Your use case is lead conversion.
  • Polished and reliable matters to you.

Look elsewhere if…

  • Per-agent pricing would be a dealbreaker.
  • Add-ons for help desk would be a dealbreaker.

Frequently asked questions

How much does LiveChat cost?+

LiveChat starts at $20/mo. It is a paid product.

Does LiveChat have an API?+

Yes, LiveChat offers an API for integrations and automation.

Who is LiveChat best for?+

LiveChat is best suited for Sales & support teams. Common use cases: sales chat, ecommerce support, lead conversion.

Is LiveChat better than other live chat tools?+

Among the 5 live chat tools we track, LiveChat ranks #2 by rating (4.5/5 against a 4.5/5 category average).

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