LiveChat vs Tidio
LiveChat rates 4.5/5 and starts at $20/mo. Tidio rates 4.6/5 and starts at Free. Tidio is the cheaper entry point. Tidio is the higher rated. Only Tidio has a free tier.
Tidio rates higher (4.6/5 vs 4.5/5). Tidio is cheaper to start (Free vs $20/mo). LiveChat suits Sales & support teams, while Tidio is aimed at Small business & ecommerce.
LiveChat vs Tidio at a glance
| Measure | LiveChat | Tidio |
|---|---|---|
| Rating | 4.5/5 | 4.6/5 |
| Reviews | 5,600 | 4,700 |
| Starting price | $20/mo | Free |
| Free plan | No | Yes |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
Pricing side by side
LiveChat
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Starter | $20/mo | $240 |
| Team | $41/mo | $492 |
| Business | $59/mo | $708 |
Tidio
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Free | Free | — |
| Starter | $29/mo | $348 |
| Growth | $59/mo | $708 |
Which should you choose?
Choose LiveChat if…
- Polished and reliable matters to you.
- Strong sales features matters to you.
- Big integration library matters to you.
- AI conversations metered would be a problem.
Choose Tidio if…
- Affordable matters to you.
- Easy setup matters to you.
- Good for ecommerce matters to you.
- Per-agent pricing would be a problem.
LiveChat
Pros
- Polished and reliable
- Strong sales features
- Big integration library
Cons
- Per-agent pricing
- Add-ons for help desk
Tidio
Pros
- Affordable
- Easy setup
- Good for ecommerce
Cons
- AI conversations metered
- Fewer enterprise features
Frequently asked questions
Is LiveChat better than Tidio?+
Tidio rates higher (4.6/5 vs 4.5/5). Tidio is cheaper to start (Free vs $20/mo). LiveChat suits Sales & support teams, while Tidio is aimed at Small business & ecommerce.
Which is cheaper, LiveChat or Tidio?+
Tidio — it starts at Free, versus $20/mo for LiveChat.
Do LiveChat or Tidio have a free plan?+
Tidio has a free tier; LiveChat does not (though trials may be available).
Which is better rated, LiveChat or Tidio?+
Tidio, at 4.6/5 across 4,700 reviews, versus 4.5/5 for LiveChat.
What is LiveChat best for, and what is Tidio best for?+
LiveChat is aimed at Sales & support teams (sales chat, ecommerce support). Tidio is aimed at Small business & ecommerce (ecommerce chat, SMB support).