Salesforce vs Freshsales
Verdict
Both Salesforce and Freshsales are strong choices. Salesforce edges ahead on overall rating, but the right pick depends on your budget and use case.
Feature & pricing comparison
| Comparison | ||
|---|---|---|
| Rating | 4.4 | 4.3 |
| Starting price | $25/mo | Free |
| Pricing model | Paid | Freemium |
| API available | ||
| Best for | Mid-market to Enterprise | SMB to mid-market |
| Highly customizable objects | ||
| AppExchange marketplace | ||
| Einstein AI insights | ||
| Advanced forecasting | ||
| Workflow automation | ||
| Built-in phone & email | ||
| AI lead scoring (Freddy) | ||
| Visual sales pipeline | ||
| Territory management | ||
| Visit | Visit |
Which should you choose?
Pick Salesforce if you prioritize Mid-market to Enterprise
Pick Freshsales if you prioritize SMB to mid-market
Salesforce
Pros
- Endlessly customizable
- Huge ecosystem
- Enterprise-grade controls
Cons
- Steep learning curve
- Needs an admin
- Costs add up with add-ons
Freshsales
Pros
- Clean modern UI
- Built-in comms
- Good free tier
Cons
- Fewer integrations than rivals
- Advanced AI gated to top tiers
Frequently asked questions
Is Salesforce better than Freshsales?+
Both Salesforce and Freshsales are strong choices. Salesforce edges ahead on overall rating, but the right pick depends on your budget and use case.
Which is cheaper, Salesforce or Freshsales?+
Salesforce starts at $25/mo, while Freshsales starts at Free.