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Freshsales

AI-powered CRM from the Freshworks suite

4.3(4,200)FreemiumAPICRM

Freshsales is ai-powered crm from the freshworks suite, best for SMB to mid-market. It is a freemium tool starting at Free, rated 4.3/5 across 4,200 reviews.

Overview

Freshsales pairs a clean interface with built-in phone, email, and AI lead scoring. A solid mid-market choice for teams that want sales and support to live close together.

Key features

  • Built-in phone & email
  • AI lead scoring (Freddy)
  • Visual sales pipeline
  • Workflow automation
  • Territory management

Pros & cons

Pros

  • Clean modern UI
  • Built-in comms
  • Good free tier

Cons

  • Fewer integrations than rivals
  • Advanced AI gated to top tiers

Integrations

FreshdeskSlackGoogle WorkspaceMailchimpZapier

Free

Free
  • Contact mgmt
  • Built-in chat
Get started
Most popular

Growth

$11/mo
  • Pipeline
  • Automation
Get started

Pro

$47/mo
  • Multiple pipelines
  • AI forecasting
Get started

Frequently asked questions

How much does Freshsales cost?+

Freshsales uses custom enterprise pricing. It is a freemium product.

Does Freshsales have an API?+

Yes, Freshsales offers an API for integrations and automation.

Who is Freshsales best for?+

Freshsales is best suited for SMB to mid-market.