Visit Salesforce
From $25/mo
Salesforce is the enterprise CRM standard, best for Mid-market to Enterprise. It is a paid tool starting at $25/mo, rated 4.4/5 across 18,600 reviews — #4 of 6 CRM tools we track.
Overview
Salesforce Sales Cloud is the most extensible enterprise CRM, with deep customization, a vast app marketplace, and AI features via Einstein. Powerful, but complex to administer.
Key features
- Highly customizable objects
- AppExchange marketplace
- Einstein AI insights
- Advanced forecasting
- Workflow automation
Pros & cons
Pros
- Endlessly customizable
- Huge ecosystem
- Enterprise-grade controls
Cons
- Steep learning curve
- Needs an admin
- Costs add up with add-ons
Integrations
SlackOutlookDocuSignMailchimpTableau
Pricing
Full pricing details →How Salesforce compares
| Measure | Salesforce | Category average |
|---|---|---|
| Rating | 4.4/5 | 4.4/5 |
| Starting price | $25/mo | $17/mo |
| Rank by rating | #4 of 6 | — |
| Public API | Yes | 5 of 5 offer one |
Is Salesforce right for you?
A good fit if…
- • You are mid-market to enterprise.
- • Your use case is enterprise sales teams.
- • Your use case is complex sales processes.
- • Your use case is custom CRM builds.
- • Endlessly customizable matters to you.
Look elsewhere if…
- • Steep learning curve would be a dealbreaker.
- • Needs an admin would be a dealbreaker.
- • Costs add up with add-ons would be a dealbreaker.
- • Budget is tight — Salesforce costs more than the $17/mo category average.
Frequently asked questions
How much does Salesforce cost?+
Salesforce starts at $25/mo. It is a paid product.
Does Salesforce have an API?+
Yes, Salesforce offers an API for integrations and automation.
Who is Salesforce best for?+
Salesforce is best suited for Mid-market to Enterprise. Common use cases: enterprise sales teams, complex sales processes, custom CRM builds.
Is Salesforce better than other CRM tools?+
Among the 6 CRM tools we track, Salesforce ranks #4 by rating (4.4/5 against a 4.4/5 category average).