Crisp Pricing
Crisp is free to start, with paid plans from $25/mo — about $300/year at the entry tier. There are 3 plans, including a free tier. That is above the $23/mo average for live chat tools we track.
Crisp plans & prices
Every Crisp plan, what it includes, and who each one suits.
What Crisp costs over time
List price per plan, projected across a year. Annual prepayment is often discounted, so treat these as the ceiling rather than the final bill.
| Plan | Per month | 3 months | 12 months |
|---|---|---|---|
| ProPopular | $25 | $75 | $300 |
| Unlimited | $95 | $285 | $1,140 |
What each plan includes
Each tier builds on the one before it, so higher plans also include everything below them.
| Feature | Basic Free | Pro $25 | Unlimited $95 |
|---|---|---|---|
| 2 seats | |||
| Live chat | |||
| Unlimited history | |||
| Chatbot | |||
| Advanced bots | |||
| Co-browsing |
Which Crisp plan should you choose?
Trying it out → Basic
Free forever. Best for testing Crisp before you commit budget.
On a budget → Pro ($25/mo)
The cheapest paid way in — $300 a year.
Scaling up → Unlimited ($95/mo)
The full feature set — worth it once you need everything below the top row.
Is Crisp good value?
Across the 4 other live chat tools we track, entry pricing averages $23/mo (from $19 to $29). Crisp is free to start, and its cheapest paid plan is $25/mo — above average.
Hidden costs to budget for
- • Per-seat plans multiply with team size — check whether the price above is per user.
- • Headline prices usually assume annual billing; paying monthly costs more.
- • Premium support, extra storage, and higher API limits are common paid add-ons.
- • Watch for renewal pricing: introductory rates often rise at the second term.
Ready to try Crisp?
Check current pricing and any live offers on their site.
Frequently asked questions
How much does Crisp cost?+
Crisp is free to start, with paid plans from $25 per month, running up to $95 per month on its top tier. There are 3 plans in total, including a free tier.
Does Crisp have a free plan?+
Yes. Crisp offers a free "Basic" plan that includes 2 seats, Live chat. Paid plans start at $25/mo.
How much is Crisp per year?+
At the Pro price of $25/mo, Crisp costs about $300 per year. Many vendors discount annual billing, so the real figure is often lower if you prepay.
Is Crisp expensive compared with other live chat tools?+
The 4 other live chat tools we track average $23/mo to start. Crisp's cheapest paid plan is $25/mo, which is above that average.
Are there hidden costs with Crisp?+
Headline prices often assume annual prepayment, and per-seat plans multiply with team size. Premium support, extra storage, and higher API limits are commonly paid add-ons — check these before you commit.