Best Live Chat

Live chat and customer messaging tools for support and sales on your site.

Live chat + chatbots for small business

4.6(4,700)Freemium

Tidio is an affordable live chat and chatbot tool aimed at small businesses and ecommerce, with an easy setup and the Lyro AI assistant. Solid value with a free tier.

Free

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LiveChat

Sales-focused live chat platform

4.5(5,600)Paid

LiveChat is a dedicated, polished live chat platform with strong sales features, rich messaging, and a large integration marketplace. Reliable but seat-priced.

$20/mo

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Crisp

Affordable shared inbox & chat

4.5(2,100)Freemium

Crisp bundles live chat, a shared inbox, chatbot, and knowledge base at a flat per-workspace price rather than per-seat — great value for small teams.

Free

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Intercom

AI-first customer service & live chat

4.4(8,900)Paid

Intercom is a premium customer messaging platform combining live chat, a help desk, and the Fin AI agent. Powerful for support and sales, but priced for scaling teams.

$29/mo

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Zendesk

Enterprise help desk with live chat

4.3(11,200)Paid

Zendesk is a mature, enterprise-grade support suite with ticketing, live chat, and a knowledge base. Best for larger teams needing omnichannel support at scale.

$19/mo

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Editor's choice

Tidio

4.6(4,700)

Live chat + chatbots for small business

From Free

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Frequently asked questions

What is the best live chat tool?+

Tidio is our top-rated live chat pick, scoring 4.6/5. The best choice depends on budget and team size — see the ranked list above.

How many live chat tools are compared here?+

We currently compare 5 live chat tools on pricing, features, and ratings.