Dialpad vs Nextiva
Dialpad rates 4.4/5 and starts at $15/mo. Nextiva rates 4.5/5 and starts at $18/mo. Dialpad is the cheaper entry point. Nextiva is the higher rated.
Nextiva rates higher (4.5/5 vs 4.4/5). Dialpad is cheaper to start ($15/mo vs $18/mo). Dialpad suits Modern SMB teams, while Nextiva is aimed at SMBs.
Dialpad vs Nextiva at a glance
| Measure | Dialpad | Nextiva |
|---|---|---|
| Rating | 4.4/5 | 4.5/5 |
| Reviews | 3,300 | 6,100 |
| Starting price | $15/mo | $18/mo |
| Free plan | No | No |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
Pricing side by side
Dialpad
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Standard | $15/mo | $180 |
| Pro | $25/mo | $300 |
| Enterprise | Custom | — |
Nextiva
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Digital | $20/mo | $240 |
| Core | $30/mo | $360 |
| Engage | $40/mo | $480 |
Which should you choose?
Choose Dialpad if…
- Strong built-in AI matters to you.
- Clean modern UI matters to you.
- Good value matters to you.
- Some features on higher tiers would be a problem.
Choose Nextiva if…
- Great support matters to you.
- Reliable service matters to you.
- Easy to use matters to you.
- Fewer legacy PBX features would be a problem.
Dialpad
Pros
- Strong built-in AI
- Clean modern UI
- Good value
Cons
- Fewer legacy PBX features
- Add-ons for contact center
Nextiva
Pros
- Great support
- Reliable service
- Easy to use
Cons
- Some features on higher tiers
- Analytics cost more
Frequently asked questions
Is Dialpad better than Nextiva?+
Nextiva rates higher (4.5/5 vs 4.4/5). Dialpad is cheaper to start ($15/mo vs $18/mo). Dialpad suits Modern SMB teams, while Nextiva is aimed at SMBs.
Which is cheaper, Dialpad or Nextiva?+
Dialpad — it starts at $15/mo, versus $18/mo for Nextiva.
Do Dialpad or Nextiva have a free plan?+
Neither offers a permanently free plan, but free trials are often available.
Which is better rated, Dialpad or Nextiva?+
Nextiva, at 4.5/5 across 6,100 reviews, versus 4.4/5 for Dialpad.
What is Dialpad best for, and what is Nextiva best for?+
Dialpad is aimed at Modern SMB teams (AI call notes, sales teams). Nextiva is aimed at SMBs (SMB phone system, remote teams).