Dialpad vs RingCentral
Dialpad rates 4.4/5 and starts at $15/mo. RingCentral rates 4.3/5 and starts at $20/mo. Dialpad is the cheaper entry point. Dialpad is the higher rated.
Dialpad rates higher (4.4/5 vs 4.3/5). Dialpad is cheaper to start ($15/mo vs $20/mo). Dialpad suits Modern SMB teams, while RingCentral is aimed at SMB to enterprise.
Dialpad vs RingCentral at a glance
| Measure | Dialpad | RingCentral |
|---|---|---|
| Rating | 4.4/5 | 4.3/5 |
| Reviews | 3,300 | 9,200 |
| Starting price | $15/mo | $20/mo |
| Free plan | No | No |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
Pricing side by side
Dialpad
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Standard | $15/mo | $180 |
| Pro | $25/mo | $300 |
| Enterprise | Custom | — |
RingCentral
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Core | $20/mo | $240 |
| Advanced | $25/mo | $300 |
| Ultra | $35/mo | $420 |
Which should you choose?
Choose Dialpad if…
- Strong built-in AI matters to you.
- Clean modern UI matters to you.
- Good value matters to you.
- Pricier than basic VoIP would be a problem.
Choose RingCentral if…
- Feature-rich & reliable matters to you.
- Strong integrations matters to you.
- Scales to enterprise matters to you.
- Fewer legacy PBX features would be a problem.
Dialpad
Pros
- Strong built-in AI
- Clean modern UI
- Good value
Cons
- Fewer legacy PBX features
- Add-ons for contact center
RingCentral
Pros
- Feature-rich & reliable
- Strong integrations
- Scales to enterprise
Cons
- Pricier than basic VoIP
- Setup can be involved
Frequently asked questions
Is Dialpad better than RingCentral?+
Dialpad rates higher (4.4/5 vs 4.3/5). Dialpad is cheaper to start ($15/mo vs $20/mo). Dialpad suits Modern SMB teams, while RingCentral is aimed at SMB to enterprise.
Which is cheaper, Dialpad or RingCentral?+
Dialpad — it starts at $15/mo, versus $20/mo for RingCentral.
Do Dialpad or RingCentral have a free plan?+
Neither offers a permanently free plan, but free trials are often available.
Which is better rated, Dialpad or RingCentral?+
Dialpad, at 4.4/5 across 3,300 reviews, versus 4.3/5 for RingCentral.
What is Dialpad best for, and what is RingCentral best for?+
Dialpad is aimed at Modern SMB teams (AI call notes, sales teams). RingCentral is aimed at SMB to enterprise (business phone system, contact centers).