Dialpad logoDialpad
vs
Ooma Office logoOoma Office

Dialpad vs Ooma Office

Dialpad rates 4.4/5 and starts at $15/mo. Ooma Office rates 4.4/5 and starts at $20/mo. Dialpad is the cheaper entry point.

Verdict

Both rate 4.4/5. Dialpad is cheaper to start ($15/mo vs $20/mo). Dialpad suits Modern SMB teams, while Ooma Office is aimed at Small businesses.

Dialpad vs Ooma Office at a glance

MeasureDialpadOoma Office
Rating4.4/54.4/5
Reviews3,3002,800
Starting price$15/mo$20/mo
Free planNoNo
Public APIYesNo
Integrations listed here52

Feature & pricing comparison

Comparison
Dialpad logoDialpadBest choice
Rating4.44.4
Starting price$15/mo$20/mo
Pricing modelPaidPaid
API available
Best forModern SMB teamsSmall businesses
AI call transcription
Real-time agent assist
Voice & video
SMS
Analytics
Virtual receptionist
Unlimited US/CA calling
Mobile app
Call forwarding
Voicemail-to-email
VisitVisit

Pricing side by side

PlanPricePer year
Standard$15/mo$180
Pro$25/mo$300
EnterpriseCustom

Ooma Office

Full pricing →
PlanPricePer year
Essentials$20/mo$240
Pro$25/mo$300
Pro Plus$30/mo$360

Which should you choose?

Pick Dialpad if you prioritize Modern SMB teams
Pick Ooma Office if you prioritize Small businesses

Choose Dialpad if…

  • Strong built-in AI matters to you.
  • Clean modern UI matters to you.
  • Good value matters to you.
  • Fewer integrations would be a problem.

Choose Ooma Office if…

  • Affordable matters to you.
  • Easy DIY setup matters to you.
  • No annual contract matters to you.
  • Fewer legacy PBX features would be a problem.

Dialpad

Pros

  • Strong built-in AI
  • Clean modern UI
  • Good value

Cons

  • Fewer legacy PBX features
  • Add-ons for contact center

Ooma Office

Pros

  • Affordable
  • Easy DIY setup
  • No annual contract

Cons

  • Fewer integrations
  • Advanced features on higher tiers

Frequently asked questions

Is Dialpad better than Ooma Office?+

Both rate 4.4/5. Dialpad is cheaper to start ($15/mo vs $20/mo). Dialpad suits Modern SMB teams, while Ooma Office is aimed at Small businesses.

Which is cheaper, Dialpad or Ooma Office?+

Dialpad — it starts at $15/mo, versus $20/mo for Ooma Office.

Do Dialpad or Ooma Office have a free plan?+

Neither offers a permanently free plan, but free trials are often available.

Which is better rated, Dialpad or Ooma Office?+

They are tied at 4.4/5.

What is Dialpad best for, and what is Ooma Office best for?+

Dialpad is aimed at Modern SMB teams (AI call notes, sales teams). Ooma Office is aimed at Small businesses (small business phones, simple setups).

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