Intercom Pricing
Intercom costs from $29/mo up to $132/mo — about $348/year at the entry tier. There are 3 plans, and no free tier. That is above the $20/mo average for live chat tools we track.
Intercom plans & prices
Every Intercom plan, what it includes, and who each one suits.
What Intercom costs over time
List price per plan, projected across a year. Annual prepayment is often discounted, so treat these as the ceiling rather than the final bill.
| Plan | Per month | 3 months | 12 months |
|---|---|---|---|
| Essential | $29 | $87 | $348 |
| AdvancedPopular | $85 | $255 | $1,020 |
| Expert | $132 | $396 | $1,584 |
What each plan includes
Each tier builds on the one before it, so higher plans also include everything below them.
| Feature | Essential $29 | Advanced $85 | Expert $132 |
|---|---|---|---|
| Shared inbox | |||
| Live chat | |||
| Automation | |||
| Multiple teams | |||
| SSO | |||
| Advanced security |
Which Intercom plan should you choose?
On a budget → Essential ($29/mo)
The cheapest paid way in — $348 a year.
Most teams → Advanced ($85/mo)
The plan Intercom positions as its best-value tier for Support & sales teams.
Scaling up → Expert ($132/mo)
The full feature set — worth it once you need everything below the top row.
Is Intercom good value?
Across the 4 other live chat tools we track, entry pricing averages $20/mo (from $19 to $20). Intercom starts at $29/mo — above average.
Hidden costs to budget for
- • Per-seat plans multiply with team size — check whether the price above is per user.
- • Headline prices usually assume annual billing; paying monthly costs more.
- • Premium support, extra storage, and higher API limits are common paid add-ons.
- • Watch for renewal pricing: introductory rates often rise at the second term.
Ready to try Intercom?
Check current pricing and any live offers on their site.
Frequently asked questions
How much does Intercom cost?+
Intercom starts at $29 per month, running up to $132 per month on its top tier. There are 3 plans in total.
Does Intercom have a free plan?+
No — Intercom does not offer a permanently free plan. The cheapest way in is the Essential plan at $29/mo. Free trials may still be available.
How much is Intercom per year?+
At the Essential price of $29/mo, Intercom costs about $348 per year. Many vendors discount annual billing, so the real figure is often lower if you prepay.
Is Intercom expensive compared with other live chat tools?+
The 4 other live chat tools we track average $20/mo to start. Intercom's cheapest paid plan is $29/mo, which is above that average.
Are there hidden costs with Intercom?+
Headline prices often assume annual prepayment, and per-seat plans multiply with team size. Premium support, extra storage, and higher API limits are commonly paid add-ons — check these before you commit.