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Intercom

AI-first customer service & live chat

4.4(8,900)PaidAPILive Chat
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From $29/mo

Intercom is ai-first customer service & live chat, best for Support & sales teams. It is a paid tool starting at $29/mo, rated 4.4/5 across 8,900 reviews.

Overview

Intercom is a premium customer messaging platform combining live chat, a help desk, and the Fin AI agent. Powerful for support and sales, but priced for scaling teams.

Key features

  • Live chat & Messenger
  • Fin AI agent
  • Help desk & inbox
  • Product tours
  • Outbound messages

Pros & cons

Pros

  • Powerful AI agent
  • Polished product
  • Support + sales in one

Cons

  • Expensive
  • Usage-based AI costs add up

Integrations

SlackSalesforceHubSpotStripeZapier

Essential

$29/mo
  • Shared inbox
  • Live chat
Get started
Most popular

Advanced

$85/mo
  • Automation
  • Multiple teams
Get started

Expert

$132/mo
  • SSO
  • Advanced security
Get started

Frequently asked questions

How much does Intercom cost?+

Intercom starts at $29/mo. It is a paid product.

Does Intercom have an API?+

Yes, Intercom offers an API for integrations and automation.

Who is Intercom best for?+

Intercom is best suited for Support & sales teams.

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