Microsoft Dynamics 365 Review
Verdict: Microsoft Dynamics 365 earns 4.1/5 from 6,800 reviews, ranking #4 of 5 ERP tools we track. It suits SMB to enterprise on Microsoft best. Modular — buy what you need is its standout strength, while module pricing gets complex is the main trade-off to weigh.
Our take on Microsoft Dynamics 365
Dynamics 365 offers modular ERP (Business Central / Finance & Operations) and CRM apps that integrate tightly with Microsoft 365 and Power Platform. Flexible for mid-market and up.
Key features
- Business Central (ERP)
- Finance & Operations
- CRM apps
- Power Platform integration
- Microsoft 365 sync
Pros & cons
Pros
- Modular — buy what you need
- Microsoft integration
- Scales mid-market to enterprise
Cons
- Module pricing gets complex
- Often needs a partner
Who Microsoft Dynamics 365 is for
A good fit if…
- • You are SMB to enterprise on microsoft.
- • Your use case is microsoft-centric ops.
- • Your use case is modular ERP rollout.
- • Your use case is ERP + CRM together.
- • Modular — buy what you need matters to you.
Look elsewhere if…
- • Module pricing gets complex would be a dealbreaker.
- • Often needs a partner would be a dealbreaker.
Microsoft Dynamics 365 pricing
Full pricing breakdown →| Plan | Price | Per year |
|---|---|---|
| Business Central Essentials | $70/mo | $840 |
| PremiumPopular | $100/mo | $1,200 |
| Finance & Ops | Custom | — |
How Microsoft Dynamics 365 compares
| Measure | Microsoft Dynamics 365 | Category average |
|---|---|---|
| Rating | 4.1/5 | 4.3/5 |
| Starting price | $70/mo | — |
| Rank by rating | #4 of 5 | — |
| Public API | Yes | 4 of 4 offer one |
Integrations
Alternatives to consider
All Microsoft Dynamics 365 alternatives →Bottom line on Microsoft Dynamics 365
4.1/5 · Paid · best for SMB to enterprise on Microsoft
Frequently asked questions
Is Microsoft Dynamics 365 worth it?+
Microsoft Dynamics 365 is rated 4.1/5 across 6,800 reviews and is best suited to SMB to enterprise on Microsoft. Modular — buy what you need is the standout strength; the main trade-off is module pricing gets complex.
What do users like most about Microsoft Dynamics 365?+
Modular — buy what you need, Microsoft integration, Scales mid-market to enterprise.
What are the downsides of Microsoft Dynamics 365?+
Module pricing gets complex, Often needs a partner. Whether these matter depends on your use case — see who it is and isn't for above.
How much does Microsoft Dynamics 365 cost?+
Microsoft Dynamics 365 starts at $70/mo. See the full plan breakdown on our Microsoft Dynamics 365 pricing page.
How does Microsoft Dynamics 365 compare with other ERP tools?+
Among the 5 ERP tools we track, Microsoft Dynamics 365 ranks #4 by rating (4.1/5 vs a 4.3/5 category average).
What is Microsoft Dynamics 365 best used for?+
Microsoft-centric ops, Modular ERP rollout, ERP + CRM together.