Nextiva Review
Verdict: Nextiva earns 4.5/5 from 6,100 reviews, ranking #1 of 5 voip tools we track. It suits SMBs best. Great support is its standout strength, while some features on higher tiers is the main trade-off to weigh.
Our take on Nextiva
Nextiva is a popular business phone and communication platform praised for reliability and customer support, bundling voice, video, and team collaboration.
Key features
- Cloud phone
- Video & voice
- Team chat
- Auto-attendant
- Mobile & desktop apps
Pros & cons
Pros
- Great support
- Reliable service
- Easy to use
Cons
- Some features on higher tiers
- Analytics cost more
Who Nextiva is for
A good fit if…
- • You are SMBs.
- • Your use case is SMB phone system.
- • Your use case is remote teams.
- • Your use case is customer calls.
- • Great support matters to you.
Look elsewhere if…
- • Some features on higher tiers would be a dealbreaker.
- • Analytics cost more would be a dealbreaker.
- • Budget is tight — Nextiva costs more than the $17/mo category average.
Nextiva pricing
Full pricing breakdown →| Plan | Price | Per year |
|---|---|---|
| Digital | $20/mo | $240 |
| CorePopular | $30/mo | $360 |
| Engage | $40/mo | $480 |
How Nextiva compares
| Measure | Nextiva | Category average |
|---|---|---|
| Rating | 4.5/5 | 4.4/5 |
| Starting price | $18/mo | $17/mo |
| Rank by rating | #1 of 5 | — |
| Public API | Yes | 2 of 4 offer one |
Integrations
Alternatives to consider
All Nextiva alternatives →Bottom line on Nextiva
4.5/5 · Paid · best for SMBs
Frequently asked questions
Is Nextiva worth it?+
Nextiva is rated 4.5/5 across 6,100 reviews and is best suited to SMBs. Great support is the standout strength; the main trade-off is some features on higher tiers.
What do users like most about Nextiva?+
Great support, Reliable service, Easy to use.
What are the downsides of Nextiva?+
Some features on higher tiers, Analytics cost more. Whether these matter depends on your use case — see who it is and isn't for above.
How much does Nextiva cost?+
Nextiva starts at $18/mo. See the full plan breakdown on our Nextiva pricing page.
How does Nextiva compare with other voip tools?+
Among the 5 voip tools we track, Nextiva ranks #1 by rating (4.5/5 vs a 4.4/5 category average).
What is Nextiva best used for?+
SMB phone system, Remote teams, Customer calls.