Crisp vs LiveChat
Crisp rates 4.5/5 and starts at Free. LiveChat rates 4.5/5 and starts at $20/mo. Crisp is the cheaper entry point. Only Crisp has a free tier.
Verdict
Both rate 4.5/5. Crisp is cheaper to start (Free vs $20/mo). Crisp suits Startups & small teams, while LiveChat is aimed at Sales & support teams.
Crisp vs LiveChat at a glance
| Measure | Crisp | LiveChat |
|---|---|---|
| Rating | 4.5/5 | 4.5/5 |
| Reviews | 2,100 | 5,600 |
| Starting price | Free | $20/mo |
| Free plan | Yes | No |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
Pricing side by side
Crisp
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Basic | Free | — |
| Pro | $25/mo | $300 |
| Unlimited | $95/mo | $1,140 |
LiveChat
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Starter | $20/mo | $240 |
| Team | $41/mo | $492 |
| Business | $59/mo | $708 |
Which should you choose?
Pick Crisp if you prioritize Startups & small teams
Pick LiveChat if you prioritize Sales & support teams
Choose Crisp if…
- Flat pricing (not per-seat) matters to you.
- Lots of features matters to you.
- Good value matters to you.
- Per-agent pricing would be a problem.
Choose LiveChat if…
- Polished and reliable matters to you.
- Strong sales features matters to you.
- Big integration library matters to you.
- Per-workspace limits would be a problem.
Crisp
Pros
- Flat pricing (not per-seat)
- Lots of features
- Good value
Cons
- Per-workspace limits
- Less polished than premium tools
LiveChat
Pros
- Polished and reliable
- Strong sales features
- Big integration library
Cons
- Per-agent pricing
- Add-ons for help desk
Frequently asked questions
Is Crisp better than LiveChat?+
Both rate 4.5/5. Crisp is cheaper to start (Free vs $20/mo). Crisp suits Startups & small teams, while LiveChat is aimed at Sales & support teams.
Which is cheaper, Crisp or LiveChat?+
Crisp — it starts at Free, versus $20/mo for LiveChat.
Do Crisp or LiveChat have a free plan?+
Crisp has a free tier; LiveChat does not (though trials may be available).
Which is better rated, Crisp or LiveChat?+
They are tied at 4.5/5.
What is Crisp best for, and what is LiveChat best for?+
Crisp is aimed at Startups & small teams (startups, small support teams). LiveChat is aimed at Sales & support teams (sales chat, ecommerce support).