Free to start
Tidio is live chat + chatbots for small business, best for Small business & ecommerce. It is a freemium tool that is free to start, rated 4.6/5 across 4,700 reviews — #1 of 5 live chat tools we track.
Overview
Tidio is an affordable live chat and chatbot tool aimed at small businesses and ecommerce, with an easy setup and the Lyro AI assistant. Solid value with a free tier.
Key features
- Live chat
- Lyro AI chatbot
- Visual chatbot builder
- Ecommerce widgets
- Email integration
Pros & cons
Pros
- Affordable
- Easy setup
- Good for ecommerce
Cons
- AI conversations metered
- Fewer enterprise features
Integrations
Pricing
Full pricing details →How Tidio compares
| Measure | Tidio | Category average |
|---|---|---|
| Rating | 4.6/5 | 4.4/5 |
| Starting price | Free | $23/mo |
| Rank by rating | #1 of 5 | — |
| Public API | Yes | 4 of 4 offer one |
Is Tidio right for you?
A good fit if…
- • You are small business & ecommerce.
- • Your use case is ecommerce chat.
- • Your use case is SMB support.
- • Your use case is lead capture.
- • Affordable matters to you.
Look elsewhere if…
- • AI conversations metered would be a dealbreaker.
- • Fewer enterprise features would be a dealbreaker.
Frequently asked questions
How much does Tidio cost?+
Tidio is free to start, with paid plans from $29/mo. It is a freemium product.
Does Tidio have an API?+
Yes, Tidio offers an API for integrations and automation.
Who is Tidio best for?+
Tidio is best suited for Small business & ecommerce. Common use cases: ecommerce chat, SMB support, lead capture.
Is Tidio better than other live chat tools?+
Among the 5 live chat tools we track, Tidio ranks #1 by rating (4.6/5 against a 4.4/5 category average).
Does Tidio have a free plan?+
Yes — Tidio offers a free "Free" plan, with paid plans from $29/mo.