Best VoIP & Business Phone Services
The best business VoIP and cloud phone systems, ranked for teams from solopreneurs to enterprise.
We ranked 5 picks for VoIP & Business Phone Services. RingCentral takes the #1 spot at 4.3/5 (from $20/mo). Entry pricing runs $14–$20/mo. 3 have a public API.
Our picks at a glance
Grasshopper
Lowest entry price here, at $14/mo.
Nextiva
4.5/5 across 6,100 reviews.
RingCentral is a market-leading business phone system (RingEX) combining voice, SMS, video, and team messaging with deep integrations and reliability for larger teams.
Ooma Office is an easy, low-cost business phone system aimed at small businesses, with a quick setup and the essential features most small teams need.
Grasshopper adds a professional business number and call handling on top of your existing phone — ideal for solopreneurs and very small teams who don't need a full PBX.
RingCentral
4.3(9,200)Enterprise cloud phone & contact center
The full ranking
| # | Tool | Starts at | Rating | Best for |
|---|---|---|---|---|
| 1 | RingCentral Enterprise cloud phone & contact center | $20/mo | 4.3/5 | SMB to enterprise |
| 2 | Nextiva Reliable business VoIP with great support | $18/mo | 4.5/5 | SMBs |
| 3 | Dialpad AI-powered business phone | $15/mo | 4.4/5 | Modern SMB teams |
| 4 | Ooma Office Simple, affordable VoIP for small business | $20/mo | 4.4/5 | Small businesses |
| 5 | Grasshopper Virtual phone numbers for solopreneurs | $14/mo | 4.3/5 | Solopreneurs & micro-teams |
Side-by-side comparison
| Comparison | ||||
|---|---|---|---|---|
| Rating | 4.3 | 4.5 | 4.4 | 4.4 |
| Starting price | $20/mo | $18/mo | $15/mo | $20/mo |
| Pricing model | Paid | Paid | Paid | Paid |
| API available | ||||
| Best for | SMB to enterprise | SMBs | Modern SMB teams | Small businesses |
| Cloud phone (PBX) | ||||
| Business SMS | ||||
| Video meetings | ||||
| Team messaging | ||||
| Analytics | ||||
| Cloud phone | ||||
| Video & voice | ||||
| Team chat | ||||
| Auto-attendant | ||||
| Mobile & desktop apps | ||||
| AI call transcription | ||||
| Real-time agent assist | ||||
| Voice & video | ||||
| SMS | ||||
| Virtual receptionist | ||||
| Unlimited US/CA calling | ||||
| Mobile app | ||||
| Call forwarding | ||||
| Voicemail-to-email | ||||
| Visit | Visit | Visit | Visit |
What to look for in voip & business phone services
- Check whether pricing is per seat — it multiplies with team size.
- Headline prices usually assume annual billing; monthly costs more.
- Confirm the integrations you already depend on are supported.
- Start on a free tier or trial before committing to a year.
How we rank: we weigh user ratings, feature depth, pricing value, and fit for this specific use case — not rating alone. Rankings are updated as products and prices change, and affiliate relationships never affect the order.
Frequently asked questions
What is the best voip & business phone services?+
RingCentral is our #1 pick, rated 4.3/5 and starting at $20/mo. Feature-rich & reliable The full ranked list with pricing and trade-offs is above.
What is the cheapest voip & business phone services?+
Grasshopper at $14/mo. Across our picks, entry pricing runs $14–$20/mo.
Which of these is rated highest by users?+
Nextiva, at 4.5/5 across 6,100 reviews. We rank on overall fit for the use case, not rating alone, which is why it is not automatically #1.
How did you rank these tools?+
Rankings weigh user ratings, feature depth, pricing value, and fit for this specific use case — not rating alone. We update them as products and prices change.