Best Live Chat Software
The best live chat and customer messaging tools, ranked for support and sales teams of every size.
Side-by-side comparison
| Comparison | ||||
|---|---|---|---|---|
| Rating | 4.4 | 4.6 | 4.3 | 4.5 |
| Starting price | $29/mo | Free | $19/mo | Free |
| Pricing model | Paid | Freemium | Paid | Freemium |
| API available | ||||
| Best for | Support & sales teams | Small business & ecommerce | Mid-market to enterprise | Startups & small teams |
| Live chat & Messenger | ||||
| Fin AI agent | ||||
| Help desk & inbox | ||||
| Product tours | ||||
| Outbound messages | ||||
| Live chat | ||||
| Lyro AI chatbot | ||||
| Visual chatbot builder | ||||
| Ecommerce widgets | ||||
| Email integration | ||||
| Omnichannel ticketing | ||||
| Live chat & messaging | ||||
| Knowledge base | ||||
| AI agents | ||||
| Reporting & SLAs | ||||
| Shared inbox | ||||
| Chatbot builder | ||||
| Co-browsing | ||||
| Visit | Visit | Visit | Visit |
Frequently asked questions
What is the best live chat software?+
Intercom is our #1 pick, rated 4.4/5. The full ranked list with pricing and trade-offs is above.
How did you rank these tools?+
Rankings weigh user ratings, feature depth, pricing value, and fit for the use case. We update them as products evolve.