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Mailchimp Review

4.3(14,200)Starting at FreeAPI
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Verdict: Mailchimp earns 4.3/5 from 14,200 reviews, ranking #5 of 5 email marketing tools we track. It suits Small businesses & beginners best. Very easy to start is its standout strength, while gets expensive as lists grow is the main trade-off to weigh.

Our take on Mailchimp

Mailchimp is the best-known email marketing platform, pairing an easy editor with automations, landing pages, and a CRM. Great for beginners, though pricing scales with list size.

Key features

  • Drag-drop email builder
  • Automations
  • Landing pages
  • Audience segmentation
  • A/B testing

Pros & cons

Pros

  • Very easy to start
  • Good templates
  • All-in-one features

Cons

  • Gets expensive as lists grow
  • Automation limited on low tiers

Who Mailchimp is for

A good fit if…

  • • You are small businesses & beginners.
  • • Your use case is beginner newsletters.
  • • Your use case is SMB marketing.
  • • Your use case is ecommerce email.
  • Very easy to start matters to you.

Look elsewhere if…

  • Gets expensive as lists grow would be a dealbreaker.
  • Automation limited on low tiers would be a dealbreaker.
PlanPricePer year
FreeFree
EssentialsPopular$13/mo$156
Standard$20/mo$240

How Mailchimp compares

MeasureMailchimpCategory average
Rating4.3/54.5/5
Starting priceFree$19/mo
Rank by rating#5 of 5
Public APIYes4 of 4 offer one

Integrations

ShopifyWooCommerceCanvaZapierSalesforce

Alternatives to consider

All Mailchimp alternatives →
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MailerLite

Simple, affordable email marketing

4.6/5 · from Free
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ActiveCampaign logo
ActiveCampaign

Advanced automation & marketing CRM

4.5/5 · from $19/mo
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Kit logo
Kit

Email marketing built for creators

4.5/5 · from Free
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Brevo logo
Brevo

Email, SMS & CRM with volume-based pricing

4.4/5 · from Free
Compare →

Bottom line on Mailchimp

4.3/5 · Freemium · best for Small businesses & beginners

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Frequently asked questions

Is Mailchimp worth it?+

Mailchimp is rated 4.3/5 across 14,200 reviews and is best suited to Small businesses & beginners. Very easy to start is the standout strength; the main trade-off is gets expensive as lists grow.

What do users like most about Mailchimp?+

Very easy to start, Good templates, All-in-one features.

What are the downsides of Mailchimp?+

Gets expensive as lists grow, Automation limited on low tiers. Whether these matter depends on your use case — see who it is and isn't for above.

How much does Mailchimp cost?+

Mailchimp offers a free plan, with paid plans from $13/mo.

How does Mailchimp compare with other email marketing tools?+

Among the 5 email marketing tools we track, Mailchimp ranks #5 by rating (4.3/5 vs a 4.5/5 category average).

What is Mailchimp best used for?+

Beginner newsletters, SMB marketing, Ecommerce email.