Pipedrive vs Zoho CRM
Pipedrive rates 4.5/5 and starts at $14/mo. Zoho CRM rates 4.2/5 and starts at Free. Zoho CRM is the cheaper entry point. Pipedrive is the higher rated. Only Zoho CRM has a free tier.
Pipedrive rates higher (4.5/5 vs 4.2/5). Zoho CRM is cheaper to start (Free vs $14/mo). Pipedrive suits Small sales teams, while Zoho CRM is aimed at SMBs on a budget.
Pipedrive vs Zoho CRM at a glance
| Measure | Pipedrive | Zoho CRM |
|---|---|---|
| Rating | 4.5/5 | 4.2/5 |
| Reviews | 8,700 | 6,900 |
| Starting price | $14/mo | Free |
| Free plan | No | Yes |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
| Comparison | ||
|---|---|---|
| Rating | 4.5 | 4.2 |
| Starting price | $14/mo | Free |
| Pricing model | Paid | Freemium |
| API available | ||
| Best for | Small sales teams | SMBs on a budget |
| Visual drag-drop pipeline | ||
| Activity reminders | ||
| Email sync | ||
| Sales reporting | ||
| Web forms | ||
| Lead & deal management | ||
| Workflow automation | ||
| Zia AI assistant | ||
| Multichannel contact | ||
| Custom modules | ||
| Visit | Visit |
Pricing side by side
Pipedrive
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Essential | $14/mo | $168 |
| Advanced | $34/mo | $408 |
| Professional | $49/mo | $588 |
Zoho CRM
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Free | Free | — |
| Standard | $14/mo | $168 |
| Professional | $23/mo | $276 |
Which should you choose?
Choose Pipedrive if…
- Very intuitive matters to you.
- Affordable entry tier matters to you.
- Great pipeline UX matters to you.
- UI feels dated would be a problem.
Choose Zoho CRM if…
- Excellent value matters to you.
- Deep customization matters to you.
- Part of broad suite matters to you.
- Limited marketing features would be a problem.
Pipedrive
Pros
- Very intuitive
- Affordable entry tier
- Great pipeline UX
Cons
- Limited marketing features
- Reporting is basic on low tiers
Zoho CRM
Pros
- Excellent value
- Deep customization
- Part of broad suite
Cons
- UI feels dated
- Support can be slow
Frequently asked questions
Is Pipedrive better than Zoho CRM?+
Pipedrive rates higher (4.5/5 vs 4.2/5). Zoho CRM is cheaper to start (Free vs $14/mo). Pipedrive suits Small sales teams, while Zoho CRM is aimed at SMBs on a budget.
Which is cheaper, Pipedrive or Zoho CRM?+
Zoho CRM — it starts at Free, versus $14/mo for Pipedrive.
Do Pipedrive or Zoho CRM have a free plan?+
Zoho CRM has a free tier; Pipedrive does not (though trials may be available).
Which is better rated, Pipedrive or Zoho CRM?+
Pipedrive, at 4.5/5 across 8,700 reviews, versus 4.2/5 for Zoho CRM.
What is Pipedrive best for, and what is Zoho CRM best for?+
Pipedrive is aimed at Small sales teams (SMB sales teams, outbound sales). Zoho CRM is aimed at SMBs on a budget (budget-conscious SMBs, zoho ecosystem users).