Pipedrive vs Zoho CRM
Verdict
Both Pipedrive and Zoho CRM are strong choices. Pipedrive edges ahead on overall rating, but the right pick depends on your budget and use case.
Feature & pricing comparison
| Comparison | ||
|---|---|---|
| Rating | 4.5 | 4.2 |
| Starting price | $14/mo | Free |
| Pricing model | Paid | Freemium |
| API available | ||
| Best for | Small sales teams | SMBs on a budget |
| Visual drag-drop pipeline | ||
| Activity reminders | ||
| Email sync | ||
| Sales reporting | ||
| Web forms | ||
| Lead & deal management | ||
| Workflow automation | ||
| Zia AI assistant | ||
| Multichannel contact | ||
| Custom modules | ||
| Visit | Visit |
Which should you choose?
Pick Pipedrive if you prioritize Small sales teams
Pick Zoho CRM if you prioritize SMBs on a budget
Pipedrive
Pros
- Very intuitive
- Affordable entry tier
- Great pipeline UX
Cons
- Limited marketing features
- Reporting is basic on low tiers
Zoho CRM
Pros
- Excellent value
- Deep customization
- Part of broad suite
Cons
- UI feels dated
- Support can be slow
Frequently asked questions
Is Pipedrive better than Zoho CRM?+
Both Pipedrive and Zoho CRM are strong choices. Pipedrive edges ahead on overall rating, but the right pick depends on your budget and use case.
Which is cheaper, Pipedrive or Zoho CRM?+
Pipedrive starts at $14/mo, while Zoho CRM starts at Free.