Close vs Zoho CRM
Close rates 4.6/5 and starts at $19/mo. Zoho CRM rates 4.2/5 and starts at Free. Zoho CRM is the cheaper entry point. Close is the higher rated. Only Zoho CRM has a free tier.
Close rates higher (4.6/5 vs 4.2/5). Zoho CRM is cheaper to start (Free vs $19/mo). Close suits Inside sales teams, while Zoho CRM is aimed at SMBs on a budget.
Close vs Zoho CRM at a glance
| Measure | Close | Zoho CRM |
|---|---|---|
| Rating | 4.6/5 | 4.2/5 |
| Reviews | 1,600 | 6,900 |
| Starting price | $19/mo | Free |
| Free plan | No | Yes |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
Pricing side by side
Close
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Base | $19/mo | $228 |
| Professional | $49/mo | $588 |
| Enterprise | $139/mo | $1,668 |
Zoho CRM
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Free | Free | — |
| Standard | $14/mo | $168 |
| Professional | $23/mo | $276 |
Which should you choose?
Choose Close if…
- Calling baked in matters to you.
- Fast for reps matters to you.
- Strong automation matters to you.
- UI feels dated would be a problem.
Choose Zoho CRM if…
- Excellent value matters to you.
- Deep customization matters to you.
- Part of broad suite matters to you.
- Pricier per seat would be a problem.
Close
Pros
- Calling baked in
- Fast for reps
- Strong automation
Cons
- Pricier per seat
- Less suited to marketing
Zoho CRM
Pros
- Excellent value
- Deep customization
- Part of broad suite
Cons
- UI feels dated
- Support can be slow
Frequently asked questions
Is Close better than Zoho CRM?+
Close rates higher (4.6/5 vs 4.2/5). Zoho CRM is cheaper to start (Free vs $19/mo). Close suits Inside sales teams, while Zoho CRM is aimed at SMBs on a budget.
Which is cheaper, Close or Zoho CRM?+
Zoho CRM — it starts at Free, versus $19/mo for Close.
Do Close or Zoho CRM have a free plan?+
Zoho CRM has a free tier; Close does not (though trials may be available).
Which is better rated, Close or Zoho CRM?+
Close, at 4.6/5 across 1,600 reviews, versus 4.2/5 for Zoho CRM.
What is Close best for, and what is Zoho CRM best for?+
Close is aimed at Inside sales teams (high-volume outbound, SDR teams). Zoho CRM is aimed at SMBs on a budget (budget-conscious SMBs, zoho ecosystem users).