Freshsales vs Salesforce
Freshsales rates 4.3/5 and starts at Free. Salesforce rates 4.4/5 and starts at $25/mo. Freshsales is the cheaper entry point. Salesforce is the higher rated. Only Freshsales has a free tier.
Salesforce rates higher (4.4/5 vs 4.3/5). Freshsales is cheaper to start (Free vs $25/mo). Freshsales suits SMB to mid-market, while Salesforce is aimed at Mid-market to Enterprise.
Freshsales vs Salesforce at a glance
| Measure | Freshsales | Salesforce |
|---|---|---|
| Rating | 4.3/5 | 4.4/5 |
| Reviews | 4,200 | 18,600 |
| Starting price | Free | $25/mo |
| Free plan | Yes | No |
| Public API | Yes | Yes |
| Integrations listed here | 5 | 5 |
Feature & pricing comparison
| Comparison | ||
|---|---|---|
| Rating | 4.3 | 4.4 |
| Starting price | Free | $25/mo |
| Pricing model | Freemium | Paid |
| API available | ||
| Best for | SMB to mid-market | Mid-market to Enterprise |
| Built-in phone & email | ||
| AI lead scoring (Freddy) | ||
| Visual sales pipeline | ||
| Workflow automation | ||
| Territory management | ||
| Highly customizable objects | ||
| AppExchange marketplace | ||
| Einstein AI insights | ||
| Advanced forecasting | ||
| Visit | Visit |
Pricing side by side
Freshsales
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Free | Free | — |
| Growth | $11/mo | $132 |
| Pro | $47/mo | $564 |
Salesforce
Full pricing →| Plan | Price | Per year |
|---|---|---|
| Starter | $25/mo | $300 |
| Pro | $100/mo | $1,200 |
| Enterprise | $165/mo | $1,980 |
Which should you choose?
Choose Freshsales if…
- Clean modern UI matters to you.
- Built-in comms matters to you.
- Good free tier matters to you.
- Steep learning curve would be a problem.
Choose Salesforce if…
- Endlessly customizable matters to you.
- Huge ecosystem matters to you.
- Enterprise-grade controls matters to you.
- Fewer integrations than rivals would be a problem.
Freshsales
Pros
- Clean modern UI
- Built-in comms
- Good free tier
Cons
- Fewer integrations than rivals
- Advanced AI gated to top tiers
Salesforce
Pros
- Endlessly customizable
- Huge ecosystem
- Enterprise-grade controls
Cons
- Steep learning curve
- Needs an admin
- Costs add up with add-ons
Frequently asked questions
Is Freshsales better than Salesforce?+
Salesforce rates higher (4.4/5 vs 4.3/5). Freshsales is cheaper to start (Free vs $25/mo). Freshsales suits SMB to mid-market, while Salesforce is aimed at Mid-market to Enterprise.
Which is cheaper, Freshsales or Salesforce?+
Freshsales — it starts at Free, versus $25/mo for Salesforce.
Do Freshsales or Salesforce have a free plan?+
Freshsales has a free tier; Salesforce does not (though trials may be available).
Which is better rated, Freshsales or Salesforce?+
Salesforce, at 4.4/5 across 18,600 reviews, versus 4.3/5 for Freshsales.
What is Freshsales best for, and what is Salesforce best for?+
Freshsales is aimed at SMB to mid-market (support-led sales, SMB sales teams). Salesforce is aimed at Mid-market to Enterprise (enterprise sales teams, complex sales processes).