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Pipedrive Review

4.5(8,700)Starting at $14/moAPI
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Verdict: Pipedrive earns 4.5/5 from 8,700 reviews, ranking #3 of 6 CRM tools we track. It suits Small sales teams best. Very intuitive is its standout strength, while limited marketing features is the main trade-off to weigh.

Our take on Pipedrive

Pipedrive is a lightweight, visual CRM focused on moving deals through stages. Loved by small sales teams for its simplicity and clear activity-based selling workflow.

Key features

  • Visual drag-drop pipeline
  • Activity reminders
  • Email sync
  • Sales reporting
  • Web forms

Pros & cons

Pros

  • Very intuitive
  • Affordable entry tier
  • Great pipeline UX

Cons

  • Limited marketing features
  • Reporting is basic on low tiers

Who Pipedrive is for

A good fit if…

  • • You are small sales teams.
  • • Your use case is SMB sales teams.
  • • Your use case is outbound sales.
  • • Your use case is pipeline visibility.
  • Very intuitive matters to you.

Look elsewhere if…

  • Limited marketing features would be a dealbreaker.
  • Reporting is basic on low tiers would be a dealbreaker.
PlanPricePer year
Essential$14/mo$168
AdvancedPopular$34/mo$408
Professional$49/mo$588

How Pipedrive compares

MeasurePipedriveCategory average
Rating4.5/54.4/5
Starting price$14/mo$22/mo
Rank by rating#3 of 6
Public APIYes5 of 5 offer one

Integrations

GmailSlackZapierTrelloQuickBooks

Alternatives to consider

All Pipedrive alternatives →
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Bottom line on Pipedrive

4.5/5 · Paid · best for Small sales teams

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Frequently asked questions

Is Pipedrive worth it?+

Pipedrive is rated 4.5/5 across 8,700 reviews and is best suited to Small sales teams. Very intuitive is the standout strength; the main trade-off is limited marketing features.

What do users like most about Pipedrive?+

Very intuitive, Affordable entry tier, Great pipeline UX.

What are the downsides of Pipedrive?+

Limited marketing features, Reporting is basic on low tiers. Whether these matter depends on your use case — see who it is and isn't for above.

How much does Pipedrive cost?+

Pipedrive starts at $14/mo. See the full plan breakdown on our Pipedrive pricing page.

How does Pipedrive compare with other CRM tools?+

Among the 6 CRM tools we track, Pipedrive ranks #3 by rating (4.5/5 vs a 4.4/5 category average).

What is Pipedrive best used for?+

SMB sales teams, Outbound sales, Pipeline visibility.