Close Review
Verdict: Close earns 4.6/5 from 1,600 reviews, ranking #1 of 6 CRM tools we track. It suits Inside sales teams best. Calling baked in is its standout strength, while pricier per seat is the main trade-off to weigh.
Our take on Close
Close is purpose-built for high-velocity inside sales, bundling calling, SMS, and email into the CRM so reps can work leads without switching tools.
Key features
- Built-in calling & SMS
- Email sequences
- Power dialer
- Smart views
- Reporting
Pros & cons
Pros
- Calling baked in
- Fast for reps
- Strong automation
Cons
- Pricier per seat
- Less suited to marketing
Who Close is for
A good fit if…
- • You are inside sales teams.
- • Your use case is high-volume outbound.
- • Your use case is SDR teams.
- • Your use case is phone-first sales.
- • Calling baked in matters to you.
Look elsewhere if…
- • Pricier per seat would be a dealbreaker.
- • Less suited to marketing would be a dealbreaker.
Close pricing
Full pricing breakdown →| Plan | Price | Per year |
|---|---|---|
| Base | $19/mo | $228 |
| ProfessionalPopular | $49/mo | $588 |
| Enterprise | $139/mo | $1,668 |
How Close compares
| Measure | Close | Category average |
|---|---|---|
| Rating | 4.6/5 | 4.4/5 |
| Starting price | $19/mo | $20/mo |
| Rank by rating | #1 of 6 | — |
| Public API | Yes | 5 of 5 offer one |
Integrations
Alternatives to consider
All Close alternatives →Bottom line on Close
4.6/5 · Paid · best for Inside sales teams
Frequently asked questions
Is Close worth it?+
Close is rated 4.6/5 across 1,600 reviews and is best suited to Inside sales teams. Calling baked in is the standout strength; the main trade-off is pricier per seat.
What do users like most about Close?+
Calling baked in, Fast for reps, Strong automation.
What are the downsides of Close?+
Pricier per seat, Less suited to marketing. Whether these matter depends on your use case — see who it is and isn't for above.
How much does Close cost?+
Close starts at $19/mo. See the full plan breakdown on our Close pricing page.
How does Close compare with other CRM tools?+
Among the 6 CRM tools we track, Close ranks #1 by rating (4.6/5 vs a 4.4/5 category average).
What is Close best used for?+
High-volume outbound, SDR teams, Phone-first sales.