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Zoho CRM Review

4.2(6,900)Starting at Free
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Verdict: Zoho CRM earns a 4.2/5. Zoho CRM offers strong functionality at a low price and plugs into the wider Zoho ecosystem of 50+ business apps. A great value pick for cost-conscious teams.

Pros & cons

Pros

  • Excellent value
  • Deep customization
  • Part of broad suite

Cons

  • UI feels dated
  • Support can be slow

Frequently asked questions

Is Zoho CRM worth it?+

Zoho CRM is rated 4.2/5 and is best for SMBs on a budget. Excellent value is a key strength; the main trade-off is ui feels dated.

What do users like most about Zoho CRM?+

Excellent value, Deep customization, Part of broad suite.